CoverCall support

Need help with CoverCall? Write to aymen@avenzasoft.com and tell us what happened, which phone you use, and the app version (Settings, About). We reply by email.

Common questions

• How do I schedule a call? On Home, say or type what you need, for example "Call me in 10 minutes as my wife", or tap the plus button and choose when it should ring and who is calling.
• Why did my call not ring? On iPhone a call arrives as a notification at the time you chose, so notifications must be on for CoverCall (Settings, Notifications) and Focus modes must allow it. On Android, allow notifications, alarms and full-screen alerts.
• How are minutes counted? AI calls use minutes only while you are talking, to the second. Free minutes refill every month, and bought minutes never expire.
• I bought minutes or Premium and do not see them. Open Settings, Plan & minutes, and wait a few seconds for the purchase to be confirmed. If it still does not show, write to us with the order number from your receipt.

Your data

CoverCall has no sign-up and never stores audio. To delete what the app holds, use Settings, Delete my data or Delete account. The details are on the deletion page: https://covercall.avenzasoft.com/api/legal/account-deletion

Privacy policy: https://covercall.avenzasoft.com/api/legal/privacy

Avenzasoft UG (haftungsbeschränkt), Pinneberger Straße 8a, 22880 Wedel, Germany

Last updated 2026-10-14.